Product care and Information

Though VeloMetal jewelry has been designed and manufactured to the highest quality standards, please note that many styles are delicate and require gentle handling. Proper care and maintenance will preserve the beauty and shine of your VeloMetal jewelry. When jewelry is not being worn, always store in the pouch provided or in a jewelry box.


14kt/24kt Gold Filled. All of Velometal Gold necklace chains and findings are made with either 14kt gold filled or 24kt Gold filled.  Gold Filled is a technique where 14kt/24kt gold gets heat bonded to a core of brass. 14kt/24kt Gold-filled is legally required to contain 1/20th of its weight in gold which is a much higher gold content than gold plating. This creates a product that will not fade and has the sheen of pure gold. Care should be taken when cleaning to protect the layer of gold from being worn away or nicked. Do not use abrasive compounds to clean the jewelry. The best way to care for it is to gently scrub it with an old soft toothbrush and a mild dish washing liquid. Rinse and lay on a towel to dry. Be sure it is completely dry before storing.


14kt/24kt Gold Plated Pendants.  All Gold Pendants are gold plated at a superior thickness of 2.5 microns. 2.5 micron platting is fit to last for several decades under normal wear and tear.


Gold Plated Sterling Silver Ear Posts.  VeloMetal’s gold plating is an overlay of 14kt or 24kt gold on sterling silver.  This ensures a quality metal as opposed to base metals under your gold.  The most important tool against tarnish is preventative care. The gold plating is sensitive to scratching and cleaning, so if you need to polish your jewelry, use only a dry and soft clean cloth.  Do not use a silver polishing cloth as it will remove the 14kt or 24kt overlay from the silver. For severe tarnish or cleaning, you can use a gold polishing cloth lightly, but repeated or excessive use will ruin the surface of the jewelry.


Sterling Silver.  All Velometal silver necklace chains and findings are made from sterling silver. Exposure to air, dust or other elements, particularly those containing salt air and sulfur, may cause sterling silver to tarnish more rapidly.  However, silver that is regularly used typically needs less care, so VeloMetal encourages you to enjoy and wear your silver every day. There are a number of non-abrasive polishes on the market specifically designed to remove tarnish.  Always read the warning label and take care when using polishes on your jewelry.


Silver Plated Pendants.  All silver pendants are silver plated with fine silver and are very resilient to tarnishing.  As with all silver plated items it is advised to limit any abrasive contact to extend the life of your jewelry.
If you have any additional questions regarding product care, please contact us at 828.222.3699 or email